Terms & Conditions
Welcome to The Midas Touch 24. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
The Midas Touch 24 is an online fashion store offering a curated collection of premium sarees, including Silk, Banarasi, Kanjivaram, Georgette, Chiffon, Cotton, Organza, Tissue, Linen, Modal Silk, Soft Silk, Viscose, and other ethnic wear.
By using our website, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.
2. Eligibility
By placing an order, you confirm that:
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You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
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The information you provide is accurate and complete.
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You will use the website only for lawful purposes.
3. Product Information
We strive to display our products as accurately as possible.
However:
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Product colors may vary slightly due to photography, lighting, and individual screen settings.
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Since many of our sarees are handcrafted or handwoven, slight variations in weaving, embroidery, zari work, prints, or texture are natural and are not considered defects.
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Product availability is subject to stock.
4. Pricing
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All prices are displayed in Indian Rupees (₹).
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Prices are subject to change without prior notice.
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Applicable taxes and shipping charges will be calculated during checkout.
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Promotional prices and offers are valid only during the specified promotional period.
5. Orders
Orders are confirmed only after successful payment or Cash on Delivery confirmation (where available).
The Midas Touch 24 reserves the right to cancel or refuse any order due to:
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Product unavailability
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Pricing errors
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Payment verification issues
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Suspected fraudulent activity
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Any unforeseen circumstances
If your order is cancelled, the applicable refund will be processed promptly.
6. Shipping & Delivery
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Orders are processed within the estimated processing time displayed on the website.
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Delivery timelines vary depending on your location and courier partner.
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Delays caused by natural disasters, weather conditions, strikes, public holidays, or courier service interruptions are beyond our control.
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Customers are responsible for providing accurate shipping information.
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The Midas Touch 24 is not responsible for delays caused by incorrect or incomplete addresses provided by customers.
7. Return & Exchange Policy
Returns or exchanges are accepted only in the following situations:
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Damaged product received.
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Defective product received.
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Incorrect product delivered.
To be eligible:
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The request must be raised within 48 hours of delivery.
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The product must be unused, unworn, unwashed, and returned with its original tags, packaging, invoice, and accessories.
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A clear, continuous, and unedited unboxing video recorded from the beginning of opening the sealed package until the product is fully visible is mandatory for all return, exchange, or damage claims.
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Claims submitted without the complete unboxing video will not be accepted.
Returns or exchanges will not be accepted for:
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Customized or altered sarees.
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Products damaged after delivery.
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Products without original packaging or tags.
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Minor color variations caused by screen settings.
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Natural variations in handcrafted sarees.
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Clearance or final-sale products (unless damaged or incorrect).
8. Cancellation Policy
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Orders can be cancelled only before dispatch.
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Once an order has been shipped, cancellation requests cannot be accepted.
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Approved refunds for cancelled orders will be processed to the original payment method.
9. Payment
We accept secure payments through trusted payment gateways.
Available payment methods may include:
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UPI
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Debit Cards
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Credit Cards
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Net Banking
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Wallets
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Cash on Delivery (where available)
The Midas Touch 24 does not store customers’ debit card, credit card, banking, or payment details.
10. Intellectual Property
All content available on this website, including but not limited to:
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Product Images
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Product Photography
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Videos
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Logos
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Graphics
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Website Design
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Banners
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Icons
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Text
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Product Descriptions
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Digital Content
is the exclusive property of The Midas Touch 24.
No content may be copied, reproduced, modified, republished, uploaded, transmitted, distributed, or commercially used without prior written permission.
11. Customer Responsibilities
Customers agree to:
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Provide accurate billing and shipping information.
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Maintain the confidentiality of their account credentials.
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Use the website only for lawful purposes.
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Not engage in any activity that may disrupt or interfere with website operations.
12. Privacy
We collect customer information solely for:
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Processing orders
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Delivering products
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Customer support
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Order notifications
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Improving our services
We never sell or share your personal information with unauthorized third parties, except where required to complete your order or comply with applicable laws.
13. Limitation of Liability
The Midas Touch 24 shall not be liable for any indirect, incidental, consequential, or special damages arising from:
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Website usage
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Product purchases
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Delivery delays
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Technical interruptions
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Courier-related issues
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Third-party services
Our maximum liability shall not exceed the amount paid for the purchased product.
14. User Conduct
Users agree not to:
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Misuse the website.
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Attempt unauthorized access to our systems.
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Upload malicious software or harmful content.
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Engage in fraudulent transactions.
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Violate any applicable laws while using the website.
Violation of these terms may result in suspension or termination of access.
15. Third-Party Links
Our website may contain links to third-party websites or social media platforms for your convenience.
The Midas Touch 24 is not responsible for the content, privacy practices, or policies of those third-party websites.
16. Force Majeure
The Midas Touch 24 shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:
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Natural disasters
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Floods
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Earthquakes
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Fire
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Government restrictions
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Pandemic situations
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War
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Courier disruptions
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Internet outages
17. Changes to Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this page.
Customers are encouraged to review this page periodically.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in Chittoor, Andhra Pradesh.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
The Midas Touch 24
Contact Person: Vaishnavi Satheesh
Phone: +91 99944 82789
Email: themidastouch2024@gmail.com
Instagram: @themidastouch_24
Business Address:
House No. 35-150/1,
Krishna Swami Street,
Near Chamundeshwari Temple,
Doddipalli,
Chittoor, Andhra Pradesh – 517127,
India.